Gateway Customer Care Skills

Study Level

Level 2

Location

Lowestoft Campus

Remote Learning

Duration

2 days

FT / PT

This course will consider customer skills, face to face interactions, dealing with conflict and professionalism.

This course may be funded, subject to your personal circumstances. Please contact our Admissions team on 0800 854 695 or email admissions@eastcoast.ac.uk for further details.

Requirements

A short observation is required for this course.

Progression

You can progress on to Level 2 diploma in the workplace, other short courses or an Access course.